{"id":2549,"date":"2021-03-08T20:37:57","date_gmt":"2021-03-08T20:37:57","guid":{"rendered":"https:\/\/concierge.xiao-en.com.my\/?page_id=2549"},"modified":"2021-03-24T05:19:31","modified_gmt":"2021-03-24T05:19:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/concierge.xiao-en.com.my\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\n\t\t\t
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After online registration, how do i proceed if i did not receive the email verification \/ notification?<\/span><\/i><\/a><\/h4><\/div>
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As a normal procedure, after user had completed the online registration, the system will automatically send out a verification \/ notification to the registered email address. If user did not receive the notification mail, it is possible that the current mailbox setting classifies the incoming mail as spam mail, please try to search the junk mail folder for the notification. Another option is to try register again with another set of email address, if the user still encounter problem, please contact 03-9145 3888<\/span><\/a>\u00a0<\/span>for assistance.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

When placing an order today, when will it be delivered to the memorial park?<\/span><\/i><\/a><\/h4><\/div>
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The worship service is an activity carried out on a specific auspicious date. Generally, we promise to fulfill the service within 14 working days <\/span>after the system officially confirms the order (Joss Paper Product only).<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How do I ensure that the online purchasing process has been completed?<\/span><\/i><\/a><\/h4><\/div>
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When the system confirms that you have completed the online payment process, you will receive a payment certificate from the system and a list of order tracking numbers to facilitate your order tracking progress.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What payment method are accepted for the representative worship service?<\/span><\/i><\/a><\/h4><\/div>
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The online subscription service can be paid through credit card, and online bank transfer at your convenience. The payment facility is in the process of upgrading from time to time.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Is cancellation allowed?<\/span><\/i><\/a><\/h4><\/div>
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Sorry, upon completing the payment process, the system settings do not allow any cancellation. Therefore, please check and confirm that all provided information are correct before completing payment.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQ After online registration, how do i proceed if i did not receive the email verification \/ notification? As a normal procedure, after user had completed the online registration, the system will automatically send out a verification \/ notification to the registered email address. If user did not receive the notification mail, it is possible [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"extendify_custom_stylesheet":""},"_links":{"self":[{"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/pages\/2549"}],"collection":[{"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/comments?post=2549"}],"version-history":[{"count":0,"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/pages\/2549\/revisions"}],"wp:attachment":[{"href":"https:\/\/concierge.xiao-en.com.my\/zh\/wp-json\/wp\/v2\/media?parent=2549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}